Refunds & Returns Policy

Effective Date: September 3, 2025

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We want you to be happy with your purchase. Please review our return and refund guidelines below.

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In-Store Purchases

• Sealed Trading Card Products (packs, boxes): Final sale.

• Singles (individual cards): Final sale.

• Supplies (sleeves, binders, top loaders, etc.): Refund or exchange within 14 days if unopened and in original packaging.

• Apparel & Licensed Merchandise: Refund or exchange within 14 days if unworn, with tags attached.

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Online Purchases

• Customers may request a refund or exchange within 14 days of receiving items.

• Items must be unopened, unused, and in original packaging.

• Return shipping costs are the responsibility of the customer unless the product is defective or incorrect.

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Defective or Wrong Item

If you receive the wrong item or a damaged product, please contact us within 7 days at massh@accesscomm.ca and we’ll make it right.